Getting_Started > Session Start and End
Session Start and End

1 - From the Windows® Start menu, click Start > All Programs > EntraPass Corporate Edition > Server / Workstation, where the EntraPass application may be a Workstation only application, a Gateway application, or any system stand-alone utility. You may also start the program from the EntraPass shortcut button on your desktop.

2 - From the Windows® Start menu, click Start > All Programs > EntraPass Global Edition > Server / Workstation, where the EntraPass application may be a Workstation only application, a Gateway application, or any system stand-alone utility. You may also start the program from the EntraPass shortcut button on your desktop.

3 - On start up, the application attempts communication with the Server. The display language depends on the settings of the operator who was previously logged on the EntraPass. English is the software default language.

Note: You have to start the EntraPass server first. If you start an EntraPass workstation before starting the server, you are prompted to register your application to the server even when the application has already been registered. If the application has been registered, you just have to start the server.

Starting the EntraPass Server

The EntraPass Server is used for:

•   Displaying all the applications connected to the server, the system event and system error logs

•   Registering new connections (workstation applications, gateway applications, client applications such as SmartLink, Video Vault, Report Viewer, etc.)

•   Performing backups (Data, Archives, In/Out databases)

•   Restoring data (data, archive, In/Out databases)

•   Verifying database integrity

•   Changing the database language

1 - Start the Server (from Windows® Start  menu or from the desktop).

2 - The server start up window displays a progress bar as well as the information related to the server start up process. When the process is completed, the login screen will display on screen.

3 - Click the Login/Logout button to open the Operator login screen.

4 - From the EntraPass Operator login, enter your User name  and Password . The default User name is kantech. It is not case sensitive. The default Password is kantech, in lower case; it is case sensitive.

Note: To allow an operator to login to the server, the System Administrator must select the option “Allow login on server”, during the “Operator security level” definition (System > Security Level). For more information, see Security Level Definition.

Note: The system keeps the last five user names, allowing operators to select their user name from the drop-down list.To delete a user name from the list, simply select it, then press Delete  on the keyboard. By default, the Display Login List parameter is disabled. You must enable it in the EntraPass Application dialog.

5 - Once you have entered the correct login information, the EntraPass Server main window appears with the toolbars activated. Select the desired toolbar to perform an operation or to display system information.

Note: The status bar indicates the communication status: Green: Communication is OK, Red: Communication problems.

6 - Point the cursor to the status flag (coloured rectangle) to enable a hint describing the displayed information: the first two coloured rectangles indicate the server database open state and the database locked.

•   If the first status flag is red, this indicates that the system database is not open. This could be due to a backup or a database verification in progress. If it is purple, this indicates that the database is locked because a backup is being restored or the Mirror database is copying data.

•   If the second status flag is red, this indicates that the database is unavailable. This happens when the server is processing data or updating the database.

•   A green rectangle indicates that the database is available.

Starting the Gateway Program

The gateway program may be installed on the same computer as the server or the EntraPass workstation application, but it is recommended to install it on a dedicated computer.

1 - Start the gateway (from Windows® Start menu or from the desktop). You do not need to enter a password or a user name. The EntraPass Corporate Edition main window appears.

2 - Start the gateway (from Windows® Start menu or from the desktop). You do not need to enter a password or a user name. The EntraPass Global Edition main window appears.

3 - You may right click anywhere in the Gateway window to display a submenu:

•   Minimize minimizes the Gateway window

•   Send to tray sends the window to the status (tray) bar

4 - Pay attention to the progress bars; they indicate:

•   Configuration data received from the server : this indicates configuration data such as card modifications are being sent to the gateway from the server.

•   Data requested by workstation : this is requested data such as a status request.

•   Messages sent to server : these messages originating from a controller are sent to the server.

5 - You may select the System  menu item to login, to logout, or to perform a gateway reload .

6 - You may select the Gateway  menu item if you want to choose a gateway. The number of gateways that are communicating with the server is displayed on status bar in the Gateway main window.

Note: The status flags show the communication status. The first status flag indicates the status of the communication with the server. If red, this indicates that the server is not communicating with the Gateway. This can occur when the server is offline (you may then start the server). The system date and time, the number of gateways and the server IP address appear also on the status bar.

Note: The progress bars are not status bars. You do not need to wait until they fill up.

Starting the EntraPass Workstation

An EntraPass workstation is a computer where the EntraPass monitoring application has been installed. It enables operators to access and program the system database and components.

Make sure that the server is online when you start the EntraPass workstation software.

On start up, the workstation application attempts communication with the Server. The display language depends on the settings of the operator who was previously logged on the system. English is the software default language.

Note: Start the EntraPass server first. If you start an application before starting the server, you are prompted to register your application to the server even when the application has already been registered. If the application has been registered, you just start the server.

1 - Start EntraPass workstation (from Windows® Start menu or from the EntraPass desktop button).

2 - The EntraPass Workstation main window will display on screen.

Note: When the server is off-line, the first status flag on the left (coloured rectangles of the status bar) turns red; the Login/Logout button is disabled. If this happens, launch the server; the EntraPass workstation will resume its operation.

3 - Click the Login / logout button on the toolbar to access the Operator login dialog.

4 - Enter your User name and Password . The password is case sensitive. The default User name  is kantech. It is not case sensitive. The default Password  is kantech, in lower case; it is case sensitive.

Note: If you cannot login properly, check if the Caps Lock key on your keyboard is activated. When proper login data have been entered, the system menu, toolbar and status bar are enabled. Also, the server must be running if you want to be able to log in the system.

Note:  By default, operators are not allowed to login on more than one EntraPass workstation at a time. If required, an operator can have concurrent logins, see Creating or Editing an Operator. However, an operator may login on the EntraPass Server and EntraPass workstation at the same time.

Accessing Information on the Server Workstation Connection Status

1 - Click any tab to access the system toolbar or select a menu item to access the system menu. In the lower part of the window, colour-coded flags indicate the communication status: Green, communication is OK; Red: communication problems; Blue: a report is pending.

2 - Move the cursor over the coloured rectangles to show details about the network status, the network database status and the workstation application report status.

3 - Move the cursor over the displayed numeric values to show details. It will indicate, in order, the system date and time, the operator’s name, items in the Alarms desktop, alarms to be acknowledged, etc.

4 - Double-click (or single click, depending on your system settings) any number in the status bar to display the Status information window.

Note: It is recommended to use the Login/logout  button when you exit EntraPass programs. This ensures that the system databases are shutdown properly.

Modifying your Work Area Properties

1 - Right click anywhere in the main window to display the Properties window. It allows you to customize the window buttons as well as the background colour.

2 - To modify the size of the toolbar buttons, select one of the following:

•   Small buttons : small buttons are displayed below menu items

•   Large buttons with images : components buttons are displayed on large buttons

•   Large buttons without images : no buttons are displayed

3 - In the Miscellaneous section, make the appropriate choice:

•   Display menu : only the menu bar appears. No buttons are displayed. Right-click the work area to modify the properties.

•   Display toolbar : the menu bar and the toolbar are displayed.

4 - Select a background colour for the work space.

Retrieving Hidden Windows on the Desktop

EntraPass allows you to work with multiple windows opened in the Desktop area. When a window is minimized or sent to the background, it completely disappears from the screen. A command in the workstation contextual menu can help you retrieve the dialogs.

•   If the window was minimized, the command in the menu will bring it at the front of the screen where you will be able to maximize it.

•   If the window was sent to the background, the command in the menu will bring it to the foreground.

This command applies for desktop screens, configuration screens, operation screens, status screens, database screens and report screens.

1 - Right-click the background area of the workstation window. A contextual menu will pop up.

2 - In the example above, the Status screen was sent to the background. Clicking the Status screen  command in the menu will bring it back to the foreground.